Micropeer services

With a rich history of collaborating with top Canadian enterprises for over three decades, our field services solutions are unparalleled in quality and excellence.


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Uncover how our expertise, services, nationwide presence, and innovative approach can enhance your IT strategy, streamline design roll-out, and provide exceptional support.

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First-Time-Fix Excellence:

Micropeer proudly pioneers First-Time-Fix Excellence in Canada, providing unprecedented support. Our nationwide service operates 24/7/365, ensuring immediate assistance through trained technicians. With a remarkable over 90% first-time-fix rate, Micropeer stands at the forefront of reliability and customer satisfaction. Experience cutting-edge support that sets new standards for efficiency and excellence in service. Trust Micropeer to deliver unparalleled solutions, making us your go-to choice for seamless and swift technical assistance across the country.

Comprehensive Field Support:

Experience Micropeer's Comprehensive Field Support, setting the benchmark for top-tier services nationwide. Our skilled professionals are adept at installing, maintaining, and repairing a diverse array of equipment, systems, and software. With a commitment to excellence, Micropeer ensures the seamless functioning of your technology infrastructure. Trust us to deliver unparalleled field support that goes beyond expectations, providing you with the reliability and expertise your operations demand. Rely on Micropeer for comprehensive solutions tailored to meet your unique needs, ensuring your systems are in peak condition at all times.

Efficient Dispatch Management:

Micropeer excels in Efficient Dispatch Management through its Field Services Command Centre, actively minimizing downtime. Our GPS-tracked fleets, specifically equipped for first-time-fix service, guarantee prompt and efficient on-site support. With a proactive approach to dispatch, Micropeer ensures that our technicians are swiftly deployed to address your needs. Trust our advanced logistics to optimize response times, reducing downtime to the bare minimum. Experience the pinnacle of dispatch efficiency with Micropeer, where cutting-edge technology meets a commitment to keeping your operations seamlessly running.

Proactive Work-Order Management:

Micropeer leads in Proactive Work-Order Management, following ITIL processes for efficient issue resolution. Our commitment includes timely solutions accompanied by meticulous documentation, aligning service levels precisely with client requirements. Trust Micropeer's proactive approach to work-order management to enhance your operational efficiency and maintain the highest standards of service delivery. Experience the assurance of comprehensive documentation and adherence to industry best practices, ensuring a seamless and client-focused resolution process. Choose Micropeer for a partnership that prioritizes your needs and consistently delivers exceptional service in line with ITIL standards.

Asset Management Expertise:

At Micropeer, our technicians meticulously oversee parts and supplies, maintaining a detailed history for each asset. This meticulous approach guarantees accurate inventory tracking and ensures the efficiency of equipment repairs. Trust us for a comprehensive system that not only monitors your assets but also optimizes the availability of parts, minimizing downtime. With Micropeer's commitment to precision, you can rely on seamless inventory management and swift, effective equipment repairs, ensuring your operations run smoothly at all times.

Diverse Equipment and System:

Micropeer offers a wide-ranging support portfolio, covering infrastructure support for servers, switches, and routers. Our expertise extends to device support, including POS systems, monitors, and handheld devices. Additionally, we specialize in providing comprehensive retail technology solutions. Trust Micropeer for all-encompassing support, ensuring the seamless functioning of your diverse technological landscape. Whether it's infrastructure maintenance, device troubleshooting, or implementing cutting-edge retail solutions, we have you covered with our commitment to excellence in support services.

Client-Focused Innovation:

Explore the potential with Micropeer as we invite businesses to delve into our rich history, extensive experience, national footprint, and innovative approach. Discover how our comprehensive offerings can enhance your IT strategy, streamline design roll-outs, and provide ongoing support. Micropeer is your trusted partner, committed to delivering tailored solutions that elevate your business in the ever-evolving technology landscape. Join us on a journey of collaboration and innovation, where your success is our priority.

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Frequently Asked Questions
Micropeer stands out with its commitment to fully customized solutions, tailored to meet the unique goals and challenges of each business. Our expert team, extensive industry experience, and proactive approach ensure efficiency, security, and long-term success for our clients.
Micropeer's dedicated team is equipped for rapid response. In critical situations, our emergency response team swiftly analyzes the issue's extent, ensuring a quick and effective resolution to minimize any negative impact on your business.
The security of sensitive data is our top priority. Micropeer conducts comprehensive cybersecurity assessments, implements cutting-edge security solutions, and performs regular audits to ensure compliance with industry regulations and protect your business against cyber threats.
Absolutely. Micropeer's expertise spans a wide range, from providing seamless IT support for small businesses to designing and deploying complex, scalable, and secure IT infrastructures for large enterprises. Our tailored solutions cater to businesses of all sizes.


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(416) - 444 - 1881